Help & Safety

Troubleshooting

Simplify the situation first. Confirm install, confirm connection, then confirm one simple request works.

Fast recovery path

  1. Restart Thomas.
  2. Use doctor or repair if available.
  3. Check the model path.
  4. Try one simple request.

Common issues

  • Setup loops or reopens
  • Model connection fails
  • A task stalls
  • Behavior changes after configuration edits